Privacy Policy - Mainfreight Rates NZ
Effective Date: 5/31/2025
Last Updated: 5/31/2025
Data Collection and Use
Mainfreight Rates NZ ("we," "our," "the App") is committed to protecting your privacy. This policy explains how we collect, use, and protect information when you use our Shopify shipping app.
Store Information:
- Shop domain and basic store details
- Shopify session data for authentication
- App configuration settings (GST rates, fuel adjustments)
Order Data:
- Order counts for billing calculations (no personal customer details)
- Product weights and dimensions for shipping calculations
- Shipping addresses (processed in real-time, not permanently stored)
Billing Information:
- Subscription status and billing history
- Usage metrics (number of orders per month)
- Payment status through Shopify's billing system
- Shipping Calculations: Process delivery addresses to provide accurate Mainfreight shipping rates
- Service Delivery: Manage app functionality and carrier service integration
- Billing Management: Track usage for subscription billing and plan management
- Support: Provide technical assistance and troubleshooting
Data Storage and Security
- All data is securely stored in encrypted PostgreSQL databases
- We use industry-standard security measures to protect your information
- Shipping addresses are processed in real-time and not permanently retained
- Session data follows Shopify's secure authentication protocols
Third-Party Integrations
Shopify: We access your store through Shopify's secure APIs for order data and billing management.
Mainfreight: Delivery addresses are transmitted to Mainfreight's API solely for shipping rate calculations. No personal data is permanently stored by Mainfreight through our integration.
Data Retention
- Configuration settings: Retained while the app is installed
- Billing records: Retained for accounting and legal compliance purposes
- Order counts: Aggregated data retained for billing calculations
- Session data: Automatically expired per Shopify's security protocols
Your Rights
You have the right to:
- Access your stored configuration data
- Request deletion of your data upon app uninstallation
- Modify app settings and configurations at any time
- Cancel your subscription and data processing
Data Deletion
Upon app uninstallation:
- Configuration settings are marked for deletion
- Billing records are retained for legal/accounting requirements only
- No new data processing occurs after uninstallation
Compliance
This app complies with:
- Shopify's App Store requirements and privacy standards
- New Zealand Privacy Act 2020
- General data protection best practices
Changes to This Policy
We may update this privacy policy periodically. Continued use of the app after changes constitutes acceptance of the updated policy.
For privacy-related questions or data requests:
Email:support@cartsmiths.com
Website: cartsmiths.com
Note: This app operates as a data processor under Shopify's framework. For questions about Shopify's data handling, please refer to Shopify's Privacy Policy.